Shipping & Returns
I offer Free UK delivery on all UK Orders - all standard orders are sent Royal Mail 2nd class.
I subsidise all European and Worldwide deliveries only charging the bare minimum extra to upgrade from UK post for international orders so you can shop to your hearts content without a big surprise at checkout. International orders are sent Royal Mail International economy
I aim to process standard orders in 3-5 days, hand-carved stamps from my shop usually dispatch in 1-2 weeks and Custom stamp orders dispatch in around 2-3 weeks. If I am experiencing any unforeseen delays I will keep you updated!
All of my orders arrive carefully wrapped in plastic free packaging, a little gift in themselves! All my packaging can be put straight in home composting or recycled easily. Please note that some of my earlier print series arrive in plastic film, I have since invested in Corn starch sleeves or waxed paper wraps to make all new series plastic free, Corn starch sleeves will be clearly marked.
If you are sending your order directly to someone special, please let me know and feel free to include a gift message with your order and I will carefully wrap and present your order so its extra special for them!
I am sometimes able to pop orders in the mail quicker than otherwise stated, I know how easy it is to let a special date get a little closer than wanted, I cant promise, but if you are in a rush, let me know and I will do my best!
I do not offer postal upgrades as standard, but if for any reason you would like me to send your order with tracking, proof of postage or via a specialty courier then please get in touch and I can find a quote to add the additional costs to your order.
Occasionally post gets a little delayed, especially around holidays and during unexpected events (lets not mention the pandemic yeah?), I've been trading for many years and have only had 1 or 2 items not arrive, so if you are waiting on an order that has been dispatched, then sit tight it is most likely delayed, but if you are worried, do get in touch!
I am unable to track standard order deliveries, and royal mail only allows me to mark and claim a package as lost after 21 working days.
In the unlikely event of your order not being quite right, please drop me a message and we will find a way to make it right. I reserve the right to withold refunds if the item is unfit for future sales. I do not offer refunds on custom made orders, if your custom order does not arrive as expected, please message me.
I am not VAT registered so VAT is not charged as extra, all taxes are included in the listed price. Customers are responsible for any import taxes charged, these are out of my control.